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Itbuyersguide

What Should You Expect to Pay for IT Support?

Download the executive guide to compare IT providers, contracts, pricing models, and critical buying questions.

Download Intelli-NET’s free IT Buyer’s Guide for practical guidance on evaluating IT support companies, understanding pricing, spotting hidden costs, and asking better questions before signing an agreement.

Download the IT Buyer’s Guide

 

Make a More Confident IT Provider Decision

Comparing IT support companies can be confusing when pricing models, contract terms, service exclusions, and security responsibilities differ. Intelli-NET’s free executive guide explains the common ways providers charge, where unexpected costs may be hidden, and what business leaders should clarify before granting a company access to critical systems and information. Use it to organize your evaluation and make IT decisions with greater confidence.

  • Compare three common IT service pricing models and their advantages and disadvantages.
  • Recognize billing arrangements that place unnecessary risk on the customer.
  • Identify exclusions, hidden fees, and contract clauses that deserve scrutiny.
  • Review 21 critical questions to ask an IT support firm before signing an agreement.

Real Results for Real Businesses

★★★★★

The Intelli-NET team has demonstrated repeatedly excellent skills, professionalism, and...

The Intelli-NET team has demonstrated repeatedly excellent skills, professionalism, and great problem solving abilities. Communication is always clear and concise with objectives and deadlines met on or before the target dates. Derek cares about his clients and strives to always exceed expectations.

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Intelli-Net does a great job for our business , by...

Intelli-Net does a great job for our business , by keeping connected to our 4 remote locations. They are prompt with trouble tickets and I would recommend them to everyone.

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The team at Intellinet SC is always responsive to our...

The team at Intellinet SC is always responsive to our needs and concerns. Great group of people to partner with for your phone and computer security.

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I always appreciate the quick, friendly, professional responses I receive...

I always appreciate the quick, friendly, professional responses I receive from Intelli-Net. They are always very patient, positive, and helpful! I love that they stick with a difficult problem until there is a resolution and communicate throughout the process.

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Our company has been working with Intellinet for a while...

Our company has been working with Intellinet for a while and we have had great experiences. Josh Murphy has been excellent with assisting us in our IT needs. Would highly recommend

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Josh Murphy is incredibly helpful and knowledgeable any time I...

Josh Murphy is incredibly helpful and knowledgeable any time I have issues. The whole staff is awesome to work with. Highly recommend!

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Great staff always willing to help with an issue. Very...

Great staff always willing to help with an issue. Very knowledgeable in their field offering multiple solutions to fit your budget:

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Derek and his team are very professionalTheir quick responses reflect...

Derek and his team are very professional
Their quick responses reflect their commitment
to being our IT dept

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Everyone at Intelli-NET provides wonderful customer service, very quick to...

Everyone at Intelli-NET provides wonderful customer service, very quick to handle and solve all issues.

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Always willing to help!

Always willing to help!

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Small, but strong

PROS: – small company so has a “family” type feel to the team. – Company paid lunch every friday – Had a lot of freedom with different strategies I wanted to implement CONS: – Still has some of the kinks that a company starting out may have – Some habits seem a bit old fashioned – Whenever someone on the team isn’t happy, everyone knows because it is smaller. ADVICE: Listen to your employees consistently & act to improve their working environment. Meet with your business development team regularly & devise a plan to help grow the business.

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Derek and his team know IT – period.The Poinsett Club...

Derek and his team know IT – period.

The Poinsett Club has partnered with Intelli-NET for our IT support for over a decade. During that time, the staff at Intelli-NET has been highly accessible, and that is our single biggest benefit. They’ve always responded whether I communicate by phone, email, or text. Intelli-NET has always provided professionalism & knowledge when needed.

Our IT needs have grown substantially over the years, and our operations have become highly dependent on the technology that Intelli-NET has implemented for us. For businesses that are uncertain about how to make the most of their investment in technology, they know the solution or will find the best solution – quickly and efficiently. For someone on the fence about choosing Intelli-NET over another provider, I would say this; Derek and his team know IT – period.

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